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Your account has been disabled in the App Store and iTunes 

How can I fix this

iPhone 6, iOS 11

Posted on Apr 20, 2020 6:15 AM

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2 replies

Apr 20, 2020 6:34 AM in response to sok159



Note the bold italics. See this Apple document If you see a message that says 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856" There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

You also can get Apple telephone support for help using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 

 

And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

Your account has been disabled in the App Store and iTunes 

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