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Level 1

4 points

Activation lock.

Hello,

my iphone 8 plus is locked because Im not remmber the Apple ID and the password.

pleas help me to open my device.

[Edited by Moderator]

Posted on Apr 20, 2020 9:44 AM

Top-ranking reply

Level 10

731,705 points

Posted on Apr 20, 2020 10:47 AM

Use Apple's iForgot service, or contact their Account Security team, or if you’re the iPhone’s original owner, supply Apple with its purchase receipt and ask them to remove the lock.

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