Cannot Hear Calls

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Level 1

8 points

Cannot Hear Calls

I’m not able to hear anything when I pick up a call and the other person can’t seem to hear me either. What could it be? It’s not working for anything. Regular calls, facetime, Facebook messenger.

iPhone 7 Plus, iOS 13

Posted on Apr 20, 2020 10:02 AM

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Answer 1

Top-ranking reply

razmee209

Level 10

193,632 points

Apr 20, 2020 10:05 AM in response to alondra45

Start here If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

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Answer 2

alondra45 Author

Level 1

8 points

Apr 20, 2020 10:18 AM in response to razmee209

I’ve tried all that. I still can’t hear anything and people calling me can’t hear me either.

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Answer 3

razmee209

Level 10

193,632 points

Apr 20, 2020 10:22 AM in response to alondra45

You contact Apple support as outlined in the link I provided.

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Cannot Hear Calls

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