Question: my account has been locked because of an old credit card account
How do I update the card info and reactivate my account
Hello Start2go,
Thank you for using Apple Support Communities! I understand from the information you provided that your Apple ID accotun is locked ; I'd like to help.
The following support article provides some troubleshooting steps to try for this behavior:
If your Apple ID is locked or disabled - Apple Support
Hope this helps.
Best Regards.