Purchased tones

Hi, so I purchased a tone I wanted to use as my ringtone but when I bought it and downloaded it. It’s saying “downloaded” but when I go to that section (downloads) it is not there. So I cannot set it as my ringtone. What can I do?

Posted on Apr 20, 2020 1:44 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 22, 2020 7:47 AM

Greetings, ariane128.


I see that you've purchased a ringtone, but you can't locate it to use as a ringtone on your iPhone. I'm glad to help with this.


Use tones and ringtones with your iPhone, iPad, or iPod touch -- If you're not seeing your purchased ringtone up near the top of the list, follow the steps under "Redownload ringtones purchased with your Apple ID" to place it on your phone.


Take care.

1 reply
Question marked as Top-ranking reply

Apr 22, 2020 7:47 AM in response to ariane128

Greetings, ariane128.


I see that you've purchased a ringtone, but you can't locate it to use as a ringtone on your iPhone. I'm glad to help with this.


Use tones and ringtones with your iPhone, iPad, or iPod touch -- If you're not seeing your purchased ringtone up near the top of the list, follow the steps under "Redownload ringtones purchased with your Apple ID" to place it on your phone.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Purchased tones

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.