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Question: Frozen phone

My phone is stuck on the apple screen. I have tried the hard reboot (vol up-vol down-side button) and it just gets stuck on the apple until it just runs out of battery. Any solution I can try before I do a restore?

iPhone XS, iOS 13

Posted on Apr 20, 2020 3:21 PM

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See if this helps: https://support.apple.com/en-gb/HT201412

Posted on Apr 20, 2020 3:24 PM

User profile for user: VLBD78

Question: Frozen phone