Apple ID/Death

Hello-does anyone know if apple still requires a court order to gain access to a spouse's apple id and icloud upon their death? My husband, who is in the US army, passed away unexpectedly, and his phone and icloud have pictures of us I do not have.

Thank you

Posted on Apr 20, 2020 3:31 PM

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Question marked as Top-ranking reply

Posted on Apr 20, 2020 3:56 PM

Extenuating circumstance--You have  a court order instructing Apple to assist in the provision of access to a decedent’s information from the deceased person's accounts See How to request access to a deceased family member's Apple accounts https://support.apple.com/en-us/HT208510 if you want to contact Apple support to discuss an extenuating circumstance, see these support options:

 

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.

1 reply
Question marked as Top-ranking reply

Apr 20, 2020 3:56 PM in response to tlblase

Extenuating circumstance--You have  a court order instructing Apple to assist in the provision of access to a decedent’s information from the deceased person's accounts See How to request access to a deceased family member's Apple accounts https://support.apple.com/en-us/HT208510 if you want to contact Apple support to discuss an extenuating circumstance, see these support options:

 

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.

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Apple ID/Death

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