After installed Windows 10 on my PC, I have not been able to download any new music to my ipod

On my Windows !0 PC, under Settings>Devices>Apple ipod USB Device Driver Error. What does this mean? I can't sync any new songs to my ipod. Is this Driver Error the problem?


Windows, Windows 6

Posted on Apr 20, 2020 7:17 PM

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Question marked as Top-ranking reply

Posted on Apr 22, 2020 11:12 AM

Hey there lesher344,


Thanks for reaching out to Apple Support Communities. I understand you’re having issues syncing your iPod with iTunes on your computer and found an error related to the driver. I’ll be happy to help.


Just to verify, when you connect your iPod to your computer, do you see any errors in iTunes or does your iPod not show up in iTunes at all? If so, the following steps may help:



If that doesn’t resolve the issue, follow the steps under ‘If you use a Windows PC’ from this link to update the driver:


If your computer doesn't recognize your iPhone, iPad, or iPod


If the issue continues after that, remove iTunes and it’s components in the exact order from this article, then reinstall:


Remove and reinstall iTunes and related software components for Windows 7 and later


Regards.

1 reply
Question marked as Top-ranking reply

Apr 22, 2020 11:12 AM in response to lesher344

Hey there lesher344,


Thanks for reaching out to Apple Support Communities. I understand you’re having issues syncing your iPod with iTunes on your computer and found an error related to the driver. I’ll be happy to help.


Just to verify, when you connect your iPod to your computer, do you see any errors in iTunes or does your iPod not show up in iTunes at all? If so, the following steps may help:



If that doesn’t resolve the issue, follow the steps under ‘If you use a Windows PC’ from this link to update the driver:


If your computer doesn't recognize your iPhone, iPad, or iPod


If the issue continues after that, remove iTunes and it’s components in the exact order from this article, then reinstall:


Remove and reinstall iTunes and related software components for Windows 7 and later


Regards.

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After installed Windows 10 on my PC, I have not been able to download any new music to my ipod

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