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Apple Music draining battery

Hi,


I have an iPhone 8 running IOS 13.4.1 everything is up to date and was performing well until this weekend. All of a sudden my battery started draining much quicker than previously. Looking at the battery usage it seems that Apple Music is causing it. I have attached two screenshots below; one for the last 24hrs and one for the last 10 days. You can see that up until Friday there was little or no background activity however this jumps massively over the weekend. I have turned background app refresh off for all app and yet Apple Music is still draining the battery when not in use; 53% of battery use in the last 24hrs without using the app.


What has changed and what can I do about it? I even tried uninstalling Apple Music and yet it continued to drain the battery!!


iPhone 8

Posted on Apr 21, 2020 5:59 AM

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Posted on Apr 23, 2020 10:03 AM

Hi Becky,


On further testing the problem appears to be being caused by Apple Music trying to sync with my Apple Watch even though I have cleared both the phone and watch of any music files.


If I disconnect my watch from my phone by switching off wifi and bluetooth on the watch, the phone then starts to behave like it used to last week with no abnormal drain on the battery. When I reconnect the watch the batteries on both the phone and watch drain much quicker than they used to. Note that this isn't just because they'll use battery syncing with each other normally as prior to last weekend they were both fine; they'd use battery life obviously but not an abnormal amount.


For example when I went bed last night both were fully charged on 100% and overnight, with no use on either device, the phone drained to 25% and the watch to 30%. All throughout the night the battery monitor shows the cause to be Apple Music and lists it as background activity. Bear in mind that only one week before I was using the watch for sleep tracking overnight which worked perfectly with no battery drain on either device.


I have tried re-pairing the watch and even resetting the watch completely but the problem remains and generic battery saving tips are not going to cure this.


Any ideas?

182 replies

Jul 6, 2020 7:31 AM in response to mr_woodpecker

I have an iPhone 6s, iOS 13.5.1, with a 6 month old battery (replaced in January 2020) which still operates at 95% capacity. Have not had issues with battery drain until 7/4 when phone was hot to touch after charging overnight, which has now happened three days in a row. Throughout the day the battery drains quickly. I have not used Apple music since last weekend (6/28), but according to Battery stats, on 7/5 Apple music had used 67% of battery, with 6 hr 43m in background. Paired devices include an Apple watch series 2.


As I have typed this message, my phone battery has gone from 98% to 89% (yes, down 9%) over about 5 min, despite having only opened Settings. Prior to this my battery would stay over 90% charged for a few hours even after using the phone for several tasks with different apps.


I have not had this issue with my phone before 7/4, but looking at this forum it appears that several other iPhone owners are currently experiencing this.


How can this be fixed? What has worked for other users?

Jul 6, 2020 7:58 AM in response to stratus0120

Despite cancelling all downloads the other day, after reading this I checked again. It was trying to download two songs. Not sure how long that’s been going on, but hopefully this helps!


i had manually turned off the background refresh after my post earlier today and that seems to have helped as well.


i currently have it off the charger and am monitoring the battery usage.

Jul 6, 2020 8:23 AM in response to iphone6sUser2020

Battery is now down to 52% about 45 min after posting my comment above. All apps are sluggish now.


Whatever the phone is doing is really degrading the battery.


This appears to be a known issue with iOS 13.5.1:


https://www.zdnet.com/article/ios-13-5-1-suffers-from-a-horrible-battery-drain-issue/


When will 13.6 be released (with hopefully a fix)?

Jul 6, 2020 9:53 AM in response to mr_woodpecker

I just upgraded to the iPhone 11 pro and was finding the same problem. I turned off Background App Refresh for Music and it did nothing. I turned off Cellular and it did nothing. What I did notice was that it seemed to be trying to download tracks. I could see a bunch of spinning wheels.


When you click on the spinning wheels, it stops the download. I'm hoping that will help with the background activity. Will update tomorrow.

Jul 6, 2020 11:15 AM in response to mr_woodpecker

I’ve been having this same issue as well!! All of a sudden on Friday, 7/3, my phone started getting VERY hot and the battery drained quicker than ever before! It even ate up 21GB of data within a 3 hour period (because I wasn’t connected to WiFi)!! I’ve done everything I know to do! I see some of you have said to restore from iTunes - I will give that a try, but it sounds like Apple needs to respond ASAP and get this corrected!!!!

Jul 6, 2020 1:18 PM in response to mr_woodpecker

I've got same issue with constant CPU Usage 100%, fast Battery discharge and Device overheating on a iPhone 5s (iOS 12.4.7) since Friday, 7/3


Try the following to fix it:


Open Settings > iTunes & App Store > Music


Tap Automatic Downloads On and Off 2 times


Set Automatic Downloads OFF !!


Open Music App > Library > Album


Check each Album if any one of them have the Download spinning..


If Yes then click on each Album spinning and Stop Download!!


Now Restart your Phone and the Issue should be fixed.

Seems there is a conflict between iPhone Music Library and Apple Music Server if Automatic Downloads is On.


Hope it helps..

Jul 6, 2020 3:20 PM in response to mfierro1968

I did the following and no more battery drain from the Music App for the last couple hours:

-Cancelled in progress downloads in the Music app

-Turned off cellular data for Music app

-Turned off auto download for Music app

-Turned off background refresh for Music app

-Shut off phone for about 10-15 minutes and restarted


I’m not sure you have to do ALL of those steps to fix it, but that’s what I did and I don’t know which combination of steps actually fixed it. I think shutting down and rebooting is important for the changes to take effect.

Jul 6, 2020 5:01 PM in response to mr_woodpecker

The same thing has been happening to my iPhone X for at least 2 weeks now. I have to charge my phone several times a day because of how fast it drains. I don’t even use Apple Music and it hasn’t been open in years. It also gets insanely hot during use and has even given me the heat warning while inside my air conditioned home. Apple needs to fix this ASAP

Jul 6, 2020 8:05 PM in response to Oboale

Well, I decided to restore my phone from Mac backup - let me advise you NOT to do that. I have lost everything and it's taking forever to actually restore - assuming that it actually does. I have been without a phone ALL day because of Apple's amazing screw up and lack of solutions to this problem they have caused. So, if you all can figure out another way to fix your phone without restoring it, I would advise that. None of it was working for me - so I was left this option. :(

Apple Music draining battery

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