Apple TV and multiple Apple IDs

Question

Level 1

4 points

Apple TV and multiple Apple IDs

I have just moved in with my girlfriend and was hoping to be able to watch my iTunes library via her 4th gen Apple TV. So far, her Apple TV has been unable to see my PC.

Her Apple TV is fully uptodate and registered with her Apple ID. I’m guessing the problem is that it won’t recognise my iTunes library because it is associated with my Apple ID.

I have searched everywhere online for an answer and did find a page that mentioned going into a menu and adding my Apple ID. However, the instructions didn’t match with our Apple TV so I assume they’re old.

Home Sharing is enabled on iTunes on my PC (and it used to work at my place with my old Apple TV).

I have created multiple users on the Apple TV and we are registered with Family Sharing. I even emailed Apple Support but got a reply saying I have contacted the wrong department and to follow an enclosed link for help. Hovever, the link appears to be broken.

Any help with this is greatly appreciated, thank you 😊

Apple TV 4K, tvOS 13

Posted on Apr 21, 2020 7:37 AM

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Answer 1

rkaufmann87

Level 10

148,488 points

Apr 21, 2020 7:46 AM in response to dapperdan75

In this order please do the following:

Turn off Home Sharing in iTunes & Quit iTunes.
Turn iTunes back on and turn on Home Sharing
Restart the Apple TV and then test.
Verify both the PC and Apple TV are on the same network!!!!!

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Answer 2

Phil0124

Level 10

217,352 points

Apr 21, 2020 8:29 AM in response to dapperdan75

Home Sharing requires the Apple Id be the same on the device sharing the library, and the device trying to access it.

The Apple ID used for the stores is not related to Home sharing.

Follow the steps here to set your Apple ID as the one being used for Home Sharing: https://support.apple.com/en-us/HT202190#tvos

With that set up, you should be able to see your library in the Computers App.

Outside of Home Sharing, you should be able to access your purchases from the iTunes store when your Apple ID is the active one in accounts, by going into the Movies, TV Shows and Music Apps, and selecting the Purchase tab.

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Answer 3

dapperdan75 Author

Level 1

4 points

Apr 21, 2020 10:34 AM in response to Phil0124

Thank you so much, that did the trick! I had to authorise my PC with her Apple ID but it looks like it hasn’t messed anything up on my iTunes and, most importantly, I can see my library on the Apple TV!

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Apple TV and multiple Apple IDs

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