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Hello. Any suggestions on how to go about replacing my screen (MacBook Pro) during Covid-19 pandemic? I spoke to Apple support in Jan/Feb and it was confirmed it was a hardware issue (my screen is faded green). Unfortunately, I waited too long and now we're in a shut down. Looking for ideas.
Apple offers a mail-in service. Contact Support again and they will arrange to send you a return shipping container. See the first paragraph in this Apple support document:
Apple offers a mail-in service. Contact Support again and they will arrange to send you a return shipping container. See the first paragraph in this Apple support document:
It can be easily shipped .
Call (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE.
Replacing Screen during Shut Down
