Replacing Screen during Shut Down

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Level 1

9 points

Replacing Screen during Shut Down

Hello. Any suggestions on how to go about replacing my screen (MacBook Pro) during Covid-19 pandemic? I spoke to Apple support in Jan/Feb and it was confirmed it was a hardware issue (my screen is faded green). Unfortunately, I waited too long and now we're in a shut down. Looking for ideas.

Posted on Apr 21, 2020 8:23 AM

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Answer 1

leroydouglas

Level 10

199,434 points

Apr 21, 2020 8:47 AM in response to midgemax

It can be easily shipped .

Call (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE.

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Answer 2

Allan Jones

Level 9

78,344 points

Apr 21, 2020 8:26 AM in response to midgemax

Apple offers a mail-in service. Contact Support again and they will arrange to send you a return shipping container. See the first paragraph in this Apple support document:

Mac Repair - Official Apple Support

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Replacing Screen during Shut Down

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