The “trusted number” that is on my account is an old number that needs to be updated. This number serves as a contact to reach me if my number is not available. In order to change the trusted back up number to a new backup number Apple is asking for the password pin to get on the phone tied to the old phone number. I don’t have that. What are my options?
iPhone XS, iOS 13
Hello Kfbrown1,
Thanks for asking the Apple Support Communities for help with updating your trusted number.
You should be able to update your trusted number from any trusted device. This article has the info: Two-factor authentication for Apple ID - Apple Support - Apple Support
If you have gone through the article and are unable to use any option provided, you can recover your account using this article: Recover your Apple ID when you can’t reset your password - Apple Support
Thanks and have a wonderful day.
Trusted back up number changes
