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Question:

Question: music

hello! my music don't see my iPhone ! But its charging and if you go to system information/usb/ you can see iPhone under the usb .

I updated my Mac and phone. Music didn't ask update but I guess its ok.

my phone fell into the water and was fixed after that! Can this thing be a reason ?????? Or there is the way to fix this problem?????



Thanks

iPhone 7 Plus, iOS 13

Posted on Apr 21, 2020 11:47 AM

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Question marked as Apple recommended
Answer:
Answer:

If you are running macOS Catalina on your mac and trying to use iTunes to restore/backup/access music on your iPhone, that is not possible as in macOS Catalina, iTunes has been split into different apps for TV, Podcasts, and Music. If you wish to restore/backup/access music on your iPhone use the Finder instead. You should take a look at this article for more info.

Posted on Apr 21, 2020 11:51 AM

Question marked as Apple recommended

Apr 21, 2020 11:51 AM in response to Juliajk In response to Juliajk

If you are running macOS Catalina on your mac and trying to use iTunes to restore/backup/access music on your iPhone, that is not possible as in macOS Catalina, iTunes has been split into different apps for TV, Podcasts, and Music. If you wish to restore/backup/access music on your iPhone use the Finder instead. You should take a look at this article for more info.

Apr 21, 2020 11:51 AM

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Question: music