the face of my Apple Watch disconnected after being “disinfected” at a nursing home. Could the disinfectant spray have caused the separation? Is the watch repairable?
We don't have any idea without physically inspecting the watch. I suggest you take to expert help. Make an appointment at the Apple Genius Bar for service after the stores re-open. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD).
If the disinfectant caused the damage, then you would have to make a claim against the nursing home. If you have AppleCare+ extended coverage, then it may cover the damage but that would be assessed by Apple.
FYI: These are user-only forums. This is not Apple Support. if you need to contact Apple Support, then contact product and tech support: Contacting Apple for support and service including international calling numbers.
These forums only provide help with Apple products. Thank you for your understanding and support.
We don't have any idea without physically inspecting the watch. I suggest you take to expert help. Make an appointment at the Apple Genius Bar for service after the stores re-open. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD).
If the disinfectant caused the damage, then you would have to make a claim against the nursing home. If you have AppleCare+ extended coverage, then it may cover the damage but that would be assessed by Apple.
FYI: These are user-only forums. This is not Apple Support. if you need to contact Apple Support, then contact product and tech support: Contacting Apple for support and service including international calling numbers.
These forums only provide help with Apple products. Thank you for your understanding and support.
It would appear it did dissolve it! :(
Question: the face of my apple watch disconnected after i was "disinfected" at a nursing home
