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Question:

Question: Losing Contacts

Starting yesterday I am losing contacts. They were in my contacts and in my imessages but now they are gone, why is this happening??

iPhone 11 Pro Max, iOS 13

Posted on Apr 21, 2020 12:05 PM

Reply

Apr 23, 2020 7:20 AM in response to kherlihy7 In response to kherlihy7

Hello kherlihy7,


I understand that your contacts are disappearing. I am happy to work with you to try and get them back.


Let's make sure that you have enough storage space on your iPhone. Follow the steps provided in the article below.

How to check the storage on your iPhone, iPad, and iPod touch


What account do you have your contacts syncing too, iCloud, Yahoo or Gmail?

Did you recently turn off contacts on that account?


Let me know so I can provide you with the right troubleshooting steps for resolution.

Have a great day!

Apr 23, 2020 7:20 AM

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Question: Losing Contacts