Lost phone

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Level 1

4 points

Lost phone

My son lost his phone and I just received an upgraded phone. We are trying to sign in and it is sending a verification code to his phone that is lost. How can we get a code?

iPhone 7 Plus, iOS 13

Posted on Apr 21, 2020 12:45 PM

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Answer 1

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Eric Root

Level 10

685,251 points

Apr 21, 2020 12:55 PM in response to ashlouie80

See if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.

Verification code - how to get one and sign in with two-factor authentication.

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Answer 2

Apr 21, 2020 12:47 PM in response to ashlouie80

SeeIf your iPhone, iPad, or iPod touch is lost or stolen https://support.apple.com/en-us/HT201472 and

Find My Phone - Lock and track your device using Lost Mode

https://support.apple.com/guide/icloud/use-lost-mode-mmfc0f0165/icloud

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Lost phone

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