Question: Overheat
My new IPhone 11pro max overheat when I use it and when I charge it. Is this normal or it can be a factory defect?
Question marked as
Apple recommended
Try checking your iPhone's Battery and Performance by clicking on the Apple Support link provided: iPhone Battery and Performance
If your device performance has been impacted by an aged battery and you would like to get help with a battery replacement, contact Apple Support for service options.
Hope it helps!