iPhone Disconnected During a Restore

How can I restore mu iphone 8 plus the phone is keeps on restarting during restore


MacBook Pro 15", macOS 10.15

Posted on Apr 21, 2020 4:44 PM

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Posted on Apr 21, 2020 5:26 PM

I'm Using Original lighting cable I tried the second option but still issue persist.

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Apr 21, 2020 4:58 PM in response to Rmanalese

Your iPhone keeps restarting because there may be an issue with the connection from our iPhone to the USB port on your computer. Two things to try-

  1. Use an apple approved lighting to USB cable. Change out the cable that you are using and see if that solves it. OR
  2. Use another USB port on your computer.


Axel F.

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Apr 21, 2020 8:27 PM in response to Axel Foley

My issue was resolved using windows laptop and download/installed itunes there, I used same lighting cable and it works perfectly I think this is due to the download firmware was to Big and it takes time to download the file, and then download will discontinue since Iphone was restarted and it will disconnected to the Mac Finder. Note I'm using finder since macos catilana was no logger supported the Itunes and there's should be a download progress during restoration of iphone even it is disconnected it should continue the firmware download.

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iPhone Disconnected During a Restore

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