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Question: i have new ipad mini 4, it locked and never been used

I have a new ipad mini 4(never been used, it locked a few years ago when I was setting up). ipad is disabled, help

Posted on Apr 21, 2020 7:37 PM

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Question marked as Apple recommended
Answer:
Answer:

Hello,


Unfortunately you must now fully restore your iPad to factory settings.


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

Posted on Apr 21, 2020 7:49 PM

Question marked as Apple recommended

Apr 21, 2020 7:49 PM in response to P13rr3003 In response to P13rr3003

Hello,


Unfortunately you must now fully restore your iPad to factory settings.


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

Apr 21, 2020 7:49 PM

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Question: i have new ipad mini 4, it locked and never been used