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Question: Connecting to my car

I just upgraded my phone from 7Plus to XS Max. My phone used to sync to my car. But now the new phone won’t connect. I can find Sync on my phone, will see the code, but it won’t connect.

iPhone XS Max

Posted on Apr 21, 2020 8:10 PM

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Apr 23, 2020 1:28 PM in response to Hymie8151 In response to Hymie8151

Hey there Hymie8151,


Thanks for reaching out to Apple Support Communities. I understand you’re having issues pairing your iPhone XS Max to your car stereo. I’ll be happy to help with this.


To resolve issues between your iPhone and car stereo not pairing over Bluetooth, go through the following steps:


  1. Restart your device.
  2. Go to Settings > Bluetooth, and turn off Bluetooth. Wait for about 5 seconds, then turn Bluetooth back on.
  3. Check the manual that came with your car for more information on how to pair with a Bluetooth device. Most cars require a phone setup on the car display. 
  4. If you've connected multiple phones to your car stereo, try renaming your device: Go to Settings > General > About > Name, and type a new name. Then try connecting again.
  5. Update your device.
  6. Make sure that your car stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.


You can read more about this here:


How to connect your iPhone, iPad, or iPod touch to your car


Regards.

Apr 23, 2020 1:28 PM

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Question: Connecting to my car