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Question: I get this one or a black screen can anyone help me ?

MacBook Pro 15", macOS 10.15

Posted on Apr 21, 2020 8:08 PM

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Apr 23, 2020 1:56 PM in response to nimrod16 In response to nimrod16

Hey, nimrod19!


Thanks for visiting the Apple Support Communities! I understand that you're having trouble resetting the password for your Mac. I'm happy to help!


Make sure you've gone through the steps outlined in Change or reset the password of a macOS user account – Apple Support to reset your password.


If you still need help after that, please get in touch with Apple Support directly. You can do this here: Contact Apple Support.


Have a wonderful day!

Apr 23, 2020 1:56 PM

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User profile for user: nimrod16

Question: I get this one or a black screen can anyone help me ?