My iPhone X keeps turning off and rebooting

Question

Level 1

8 points

My iPhone X keeps turning off and rebooting

I looked it up online and tried to force the reboot with the volume power button and it showed the support.apple.com/iphone/restore, I then hooked it up to my pc started the update, the phone was doing fine and the computer said it was extracting software, then the computer said waiting for phone and the phone started rebooting again and it was unable to fix. I then tried doing a restore instead of an update and the same thing happened. Please help.

iPhone X, iOS 13

Posted on Apr 21, 2020 9:21 PM

Reply

Answer 1

fyip

Level 6

18,372 points

Apr 22, 2020 9:04 AM in response to steven_lams

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

See if the link above will help...

Force restart iPhone - Apple Support... ⬅︎⬅︎⬅︎ try this first...

Press and quickly release the volume up button.
Press and quickly release the volume down button.
Press and hold the side button.
When the Apple logo appears, release the button.

Try Recovery Mode...Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery mode screen.

Reply