Hello! Payment comes with a credit card from apple.com/bill, itunes.com/bill. I do not understand what the payment is for, I do not have active subscriptions and purchases for which money can be withdrawn from the card. Please help me find out what charges I receive each month. He doesn't find the email check, only I see it on the bank payments tracking.
iPhone 8 Plus, iOS 13
I think you are being scammed. Apple does not make many billing errors. But, see If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement https://support.apple.com/en-us/HT201382. Assuming you are being scammed:
Did you provide any potentially damaging information to anyone? If yes, you'll need to follow up, for example, with a credit card company, Apple, your bank, etc.
If you gave you Apple ID password to a scammer, then
Change your Apple ID password https://support.apple.com/en-us/HT201355
Here is What to do after you change your Apple ID or password https://support.apple.com/en-us/HT204071
Learn about Phishing, Scams, Apple Practices,etc.
See If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement https://support.apple.com/en-us/HT201382
See Identify legitimate emails from the App Store or iTunes Store https://support.apple.com/en-us/HT201679
See How to avoid scams when using Apple Pay to send and receive money https://support.apple.com/en-us/HT208226
For scam related information from Apple including reporting scams to Apple see Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams https://support.apple.com/en-us/HT204759
I think you are being scammed. Apple does not make many billing errors. But, see If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement https://support.apple.com/en-us/HT201382. Assuming you are being scammed:
Did you provide any potentially damaging information to anyone? If yes, you'll need to follow up, for example, with a credit card company, Apple, your bank, etc.
If you gave you Apple ID password to a scammer, then
Change your Apple ID password https://support.apple.com/en-us/HT201355
Here is What to do after you change your Apple ID or password https://support.apple.com/en-us/HT204071
Learn about Phishing, Scams, Apple Practices,etc.
See If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement https://support.apple.com/en-us/HT201382
See Identify legitimate emails from the App Store or iTunes Store https://support.apple.com/en-us/HT201679
See How to avoid scams when using Apple Pay to send and receive money https://support.apple.com/en-us/HT208226
For scam related information from Apple including reporting scams to Apple see Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams https://support.apple.com/en-us/HT204759
If your credit card is actually being charged, see the Apple Support article(s) below.
If necessary, contact iTunes Support. See the Apple Support article below for contact information.
If your credit card is actually being charged, contact whoever issued the card, and have them freeze the card so no more charges can be made. Then dispute the charges. The credit card company can tell you the proper procedure to do that.
I have reviewed all the articles. I do not have any active prepayments, orders and subscriptions. But the payment is made, it shows up in credit card tracking, and no email check is received
So it does look like a scam.
It's awful, I don't know how to handle this😭
Read these articles, did not help, did not find any prepayments for which money could be collected
THANK YOU❤️
You are welcome.
See what I said earlier: Did you provide any potentially damaging information to anyone? If yes, you'll need to follow up, for example, with a credit card company, Apple, your bank, etc.
Уes, i have followed all your tips. Thank you! ❤️😘
I will go to the bank to deactivate the card
Funding for apple.com/bill, itunes.com/bill. no bank card, no subscriptions and no payments
