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danika96 Author

Level 1

4 points

iPhone will not turn on

iphone says it needs to connect to a laptop in order to restore?

the phone is not backed up and is there any way we can get it back to normal without a laptop?

why does it say this as this has never happened before.

iPhone X

Posted on Apr 22, 2020 12:27 PM

Top-ranking reply

kb1951

Level 10

125,081 points

Posted on Apr 22, 2020 12:42 PM

If your phone is disabled and needs to be restored, then it is too late to save your data. You will need to restore it through iTunes on your computer. See here for help: https://support.apple.com/en-us/HT204306.

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iPhone will not turn on

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