Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 11 camera dust

Hello,

I’m wondering if anyone had facing dust problem inside the iPhone 11 camera. I bought mine new in October 2019, always in a case protection and never opened or being in a dusty place. Today when I was taking photo I noticed a small dot in my photos, I tried to clean the lens from outside but nothing change. So it’s obvious that there is something inside.

What should I do? My iPhone is still under warranty, does this include free repairing?

iPhone 11, iOS 13

Posted on Apr 22, 2020 2:59 PM

Reply
Question marked as Best reply

Posted on Apr 24, 2020 3:02 PM

Hey there, walida,


Thanks for visiting the Apple Support Communities. I see that you have some concerns over a spot that appears in your pictures when using the camera on your iPhone 11. I'm happy to help!


First, check out the information under the "If the camera isn't working" section of If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support.


If you still need help, you should get in touch with Apple Support directly. They'll be able to provide more information and go over options. They're available here: Contact Apple Support.


Cheers!

1 reply
Question marked as Best reply

Apr 24, 2020 3:02 PM in response to walidba

Hey there, walida,


Thanks for visiting the Apple Support Communities. I see that you have some concerns over a spot that appears in your pictures when using the camera on your iPhone 11. I'm happy to help!


First, check out the information under the "If the camera isn't working" section of If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support.


If you still need help, you should get in touch with Apple Support directly. They'll be able to provide more information and go over options. They're available here: Contact Apple Support.


Cheers!

iPhone 11 camera dust

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.