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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello,
I’m wondering if anyone had facing dust problem inside the iPhone 11 camera. I bought mine new in October 2019, always in a case protection and never opened or being in a dusty place. Today when I was taking photo I noticed a small dot in my photos, I tried to clean the lens from outside but nothing change. So it’s obvious that there is something inside.
What should I do? My iPhone is still under warranty, does this include free repairing?
iPhone 11, iOS 13
Hey there, walida,
Thanks for visiting the Apple Support Communities. I see that you have some concerns over a spot that appears in your pictures when using the camera on your iPhone 11. I'm happy to help!
First, check out the information under the "If the camera isn't working" section of If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support.
If you still need help, you should get in touch with Apple Support directly. They'll be able to provide more information and go over options. They're available here: Contact Apple Support.
Cheers!
Hey there, walida,
Thanks for visiting the Apple Support Communities. I see that you have some concerns over a spot that appears in your pictures when using the camera on your iPhone 11. I'm happy to help!
First, check out the information under the "If the camera isn't working" section of If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support.
If you still need help, you should get in touch with Apple Support directly. They'll be able to provide more information and go over options. They're available here: Contact Apple Support.
Cheers!
iPhone 11 camera dust
