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IPad exporting or email as word doc crashes Pages

I have a 16G iPad and an 8 page document that was originally written using Word. When I attempt to email it or export it as word it crashes the app.

iPad 16, Other OS

Posted on Jul 19, 2010 6:48 PM

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21 replies

Aug 20, 2010 4:48 AM in response to lisfolks

lisfolks wrote:
... And, none of the Pages docs show up in iTunes...


Okay, the docs show up in iTunes if I export them while my iPad is docked. I've also been able to export some of them to Word docs as well. Just one particular doc keeps crashing Pages when I try to save it as a Word doc. I guess that means there's something specific in that doc that the convertor doesn't like...

Aug 20, 2010 10:02 AM in response to David M Brewer

Thanks for the response, David. I pulled in an email attachment that was created in Windows' Word 2003. I edited it, then attempted to export it. It will export as a PDF or a Pages doc with no problem. However, every time I try to export it as a Word doc, the progress bar gets about a quarter of the way, and Pages shuts down.

I thought it might be because of a table in there, so I removed the table and retyped the text from it - but it still crashed. I also tried creating a copy of the doc and exporting the copy (after the table was removed), but Pages shut down once again.

Then I tried exporting it to iWork.com. It brought up the email for me to enter the to/subject, but if I take more than, say, 30 seconds to enter the info, down goes Pages. If I quickly enter the to/subject info and hit 'share', it acts like it's working for a few seconds - then down goes Pages again. The doc never shows up as shared in iWork.com.

I'm pretty sure at this point that it's something specific to this doc - though I haven't tried any other Word docs, so really I guess I can't say. I'll try importing it a different way to see if it works - like maybe bringing it in through iTunes. That should be interesting! I'll also try bringing in some Mac Word 2004 docs to see what happens. I don't happen to have any other Word 2003 docs to check at this point...

Aug 20, 2010 12:41 PM in response to bpc415

To add to this topic: I have a 64 Gb 3G iPad. I have a document that I have written entirely on Pages on this iPad. I have been saving it fine to iWork on a regular basis for backup purposes. This morning, for the first time, saving it to iWork crashes the app and returns me to the home screen. I then tried emailing it and it crashed. I tried exporting it to Word format and it crashed. I turned it off and back on and then followed the reset procedure and it still crashes. It starts by saying "Preparing Files" the bar gets to about 1/4 full and the app crashes. I'd really like to solve this. Any ideas? Thanks

IPad exporting or email as word doc crashes Pages

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