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black screen on mac book pro 2019

how to fix black screen on mac book pro 2019/

Posted on Apr 22, 2020 6:37 PM

Reply
3 replies

Apr 22, 2020 7:02 PM in response to salim285

Salim285:

"black screen on mac book pro 2019"

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Why Risk a Faulty Device?

Was this MacBook Pro you speak of purchased less than one year ago (<365 Days)? If so, then I recommend you contact Apple Support and have them look into this. You have a one-year, out-of-the-box limited warranty.


Apple Send-In Service:

As for having a 2019 Mac. You have a one-year limited-time warranty. At the moment, with the Coronavirus Pandemic, Apple Stores are closed for service. So, Send-In Service is what is available. So, have Apple take this in through Send-In Service. They will send you a box; you would ship it out to Apple; their engineers would look at it; and then would send it back to you.


Contact Apple Support:

A. Phone Support Info:

 

B. Chat Session Info:

Being that phone calls are taking a moment, perform a chat session with Apple Support.

Setting Up the Chat Session:

  1. Go to: support.apple.com
  2. Scroll Down to "Tell us how we can help"
  3. Select: Get Support
  4. Proceed from there as Necessary


Note: Phone calls are taking a while to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much more time on their hands to contact Apple Support. So, just stay on the line, and you will get thorough :)

black screen on mac book pro 2019

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