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Mixture222 Author

Level 1

4 points

Live Photos: icloud.com

I can't seem to get sound on my live photos when trying to access them through a web browser. Videos do have sound.

Windows, Windows 10

Posted on Apr 23, 2020 2:13 AM

Top-ranking reply

MichelleT18

Community Specialist

Posted on Apr 24, 2020 11:05 AM

Hi Mixture222,

Welcome to Apple Support Communities. I understand you're unable to hear sound for Live Photos on the iCloud website.

Reliving those captured moments with Live Photos is a feature I personally enjoy and I can help provide you additional information.

I was able to test through different web browsers on my personal computer and can confirm that there's no sound for Live Photos on iCloud.com. You can, however; listen to the sound of your Live Photos on an Apple device in the Photos app. You're welcome to provide feedback to Apple about this through their website at: Product Feedback - Apple

Kind regards.

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Live Photos: icloud.com

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