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iphone not turning on

Hi there,

a couple days ago my iphone 8 plus randomly shut off. I was able to easily and quickly turn it back on. Last night it randomly shut off and it now wont turn on. I have had it plugged into different outlets and used different charges for a couple hours now. Also, I have tried to force restart it and that wont work either.

iPhone 8 Plus, iOS 13

Posted on Apr 23, 2020 10:37 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 23, 2020 10:40 AM

Here’s the official troubleshooting sequence:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

and you’re seemingly most of the way through that,

which leaves a backup and install and restore (if that can be gotten to work),

and then contact with Apple Support.

1 reply
Question marked as Top-ranking reply

Apr 23, 2020 10:40 AM in response to madisonfromco

Here’s the official troubleshooting sequence:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

and you’re seemingly most of the way through that,

which leaves a backup and install and restore (if that can be gotten to work),

and then contact with Apple Support.

iphone not turning on

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