Unable to access iphone 6 with CORRECT passcode

Hi,


I'm unable to access my iphone 6 even though I'm using a 4 digit passcode that I've been using for years.


No one has access to my phone, and there's really important information on it (no backup available).


Please advise!

iPhone 6, iOS 12

Posted on Apr 23, 2020 12:06 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 23, 2020 12:16 PM

Wether your code is correct or not, if you can’t get into the device, you have to erase it in order to erase the code.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


Make sure that you start backing up as well. If you have REALLY important information on it, it doesn’t make sense to not back up.

4 replies
Question marked as Top-ranking reply

Apr 23, 2020 12:16 PM in response to Akous

Wether your code is correct or not, if you can’t get into the device, you have to erase it in order to erase the code.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


Make sure that you start backing up as well. If you have REALLY important information on it, it doesn’t make sense to not back up.

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Unable to access iphone 6 with CORRECT passcode

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