Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App Store app disappearence

Goodevening, I am contacting you because my AppStore app has disappeared from my IPhone and I dont know how to download it again. Can you please help me solve this issue?

Thank you.

iPhone 11 Pro Max, iOS 13

Posted on Apr 23, 2020 1:12 PM

Reply
Question marked as Best reply

Posted on Apr 23, 2020 2:16 PM

The usual reason for the App Store not being visible is due to a restriction. See: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


If that isn't the cause, try using Search: Use Search on your iPhone, iPad, or iPod touch - Apple Support


Note that the App Store is not one of the built-in apps that can be deleted.

1 reply
Question marked as Best reply

Apr 23, 2020 2:16 PM in response to angiolabarbantibrodano

The usual reason for the App Store not being visible is due to a restriction. See: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


If that isn't the cause, try using Search: Use Search on your iPhone, iPad, or iPod touch - Apple Support


Note that the App Store is not one of the built-in apps that can be deleted.

App Store app disappearence

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.