since upgrading to catalina on my MacBook Pro, I am unable to open the .mov files i've made on my iPhone. has anyone got concrete (but not too technical!) suggestions for me please?
thank you.
k handford
MacBook Pro 16", macOS 10.15
now when i do the same thing, i double click (or i do command+O) but nothing happens.
See if QuickTime Player is still the default application for .MOV files. Do a Get Info (⌘I) in the Finder on a selected .MOV file, and look for the ‘Open with’ section to see if it says QuickTime Player there.
Also check the ‘More Info’ section of the Get Info window to learn about codecs used. It should say H.264, AAC or H.265, AAC. If it says different codecs, then that may be a cause of incompatibility, but QuickTime Player would tell you so, if that were the case.
Please let us know what is says there.
In my Apps i see QuickTime 10.5 but i don't seem to be able to activate it with anything that would previously open up via QuickTime.
Also try drag-and-dropping the file onto the application icon. That should even work even if a different application is default for .MOV files. Let us know the outcome of that.
Somehow, i was under the impression that QuickTime no longer worked on a Mac since Catalina, but i'll be happy to know that I'm wrong.
The confusion may come from the abandonment of the older 32-bit QuickTime 7.x with Catalina.
QuickTime 10.x works just fine.
maybe a link to the correct QuickTime i can download again from somewhere?
QuickTime 10 is part of the macOS system software. There is no separate download for it, only the full Catalina. I seriously doubt that the issue is with the QuickTime software itself. It is probably something else. But before discussing every possibility, please answer the above questions, which may help narrow it down a bit.
QuickTime Player on a Mac running macOS Catalina, should be able to play your iPhone’s recordings just fine.
Your description doesn't provide the clue yet to pinpoint a cause for your troubles.
- Can that QuickTime Player successfully play other .mov files or multimedia content?
- Can you elaborate on the process that you use to get the movies from your phone to the Mac? And then how you try to play them in QuickTime Player?
- Please share the file details that Invisor Lite can report for it.
thanks for response. until catalina (i think), i would airdrop from my iPhone 8 to my MBP. then, when i double-clicked on the .mov file it would open up (but i don't know if it opened in quicktime or not, sorry).
now when i do the same thing, i double click (or i do command+O) but nothing happens.
in my Apps i see QuickTime 10.5 but i don't seem to be able to activate it with anything that would previously open up via QuickTime.
somehow, i was under the impression that QuickTime no longer worked on a Mac since Catalina, but i'll be happy to know that I'm wrong.
did i answer all your questions? i'm a relative dunce when it comes to the more sophisticated names/systems/apps etc. in my wonderful Macs...
thanks for any help you can give. maybe a link to the correct QuickTime i can download again from somewhere?
karen
Thank you so much! You solved my problem with your first suggestion. The 'open with' drop down was not saying Quick Time. i altered it to QT, as well as to open ALL .mov files with QT, and now everything opens up nicely! I'm kicking myself for not noticing that. :o(
The codecs seem to be all AAC by the way, but some were H.264 and others were HEVC which you didn't mention, but i presume HEVC is good too, as one such .mov file opened up just fine. :o)
Thank you again.
karen
Excellent!
Indeed HEVC is fine too, as that is another name for H.265. I should have double-checked how the Finder reports that.
how can i open and watch .mov files on catalina os 10.15.3?
