iPhone 6s Plus cannot connect to Wi-Fi

I am entering the correct password of the Wi-Fi but my phone keeps on saying "Incorrect password for network". I tried everything like resetting the network settings and reset all settings, but nothing works. The one thing I haven't done yet is the "Erase all content and settings". May I ask if this action will help me with my issue? Thank you so much.

iPhone 6s Plus, iOS 12

Posted on Apr 23, 2020 10:41 PM

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2 replies

Apr 24, 2020 12:51 AM in response to ajxmee

This does not seem like an iPhone issue. So "Erase all content and settings" may not be a solution. Try the following. --> If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi ...



Consider more secure wifi configuration.

Change your router’s WiFi to use WPA2-AES (CCMP) with no WPA or TKIP. Updating this setting ensures that your devices always connect in one encryption mode


  1. TKIP is obsolete and not considered secure. Choose WPA2, the latest encryption standard, with AES encryption for optimal security
  2. If your router doesn’t specify TKIP or AES, the WPA2 option probably uses AES


Privacy Settings

  1. Toggle off Location Services. Go to Settings > Privacy > Location Services and turn it off
  2. Many users find that disabling System Services’ WiFi Networking solves the problem
  3. Go to Settings > Privacy > Location Services > System Services > and toggle off WiFi Networking



Try a Reset ALL Settings. This is not Erase

Go to Settings > General > Reset > Reset All Settings

    • This resets to default everything in Settings, including notifications, alerts, brightness, and clock settings like wake up alarms
    • Resetting all settings also reverts all your personalised and customised features like wallpapers and accessibility settings back to factory defaults.
    • Performing this action does not impact any of your personal device data, including photos, texts, documents, and other files
    • You need to reconfigure these settings once your iPhone or iDevice restarts


Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

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iPhone 6s Plus cannot connect to Wi-Fi

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