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Software Update

I have an iPhone 6, and it hasn't been updated in about 2 years. I really need it updated because I can hardly do anything on it. I have deleted a bunch and I have enough storage, but it requires billing info. All of the info is correct, but it still keeps doing weird things! Any suggestions?

iPhone 6, iOS 10

Posted on Apr 24, 2020 8:04 AM

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Question marked as Best reply

Posted on Apr 24, 2020 10:23 AM

Have you tried updating using iTunes or if running Catalina, using Finder?


What weird things is it doing?


See the Apple Support article(s) below.


Update your iOS device.        


Get help with over-the-air iOS updates          


Update – Can’t or can’t restore           

2 replies

Apr 24, 2020 11:15 AM in response to Maggielovesshay

You might want to Erase iPhone, iPad, or iPod Touch https://support.apple.com/en-us/HT201274


Try using Change, add, or remove Apple ID payment methods https://support.apple.com/en-us/HT204204 (If you don't erase or after you erase)


See Update your iPhone, iPad, or iPod touch https://support.apple.com/en-us/HT204204

  

Your iPhone 6 is good with: iOS 12 is compatible with these devices.  

Software Update

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