software update badge won't go away after update to Catalina 10.15.4

after much consideration, I gave up my two last remaining 32-bit apps and decided to upgrade to Catalina from Mojave. went through the whole process, but the software update badge still shows in the system preferences. when I check updates, it says up to date. I shut down the laptop twice, restarted, but it's still there. I'm on MacBook Pro 13-inch 2016.


any ideas on how I can fix this? many thanks...drv


screenshot:

Posted on Apr 24, 2020 11:14 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 25, 2020 6:19 AM

desirv wrote:

after much consideration, I gave up my two last remaining 32-bit apps and decided to upgrade to Catalina from Mojave. went through the whole process, but the software update badge still shows in the system preferences. when I check updates, it says up to date. I shut down the laptop twice, restarted, but it's still there. I'm on MacBook Pro 13-inch 2016.

any ideas on how I can fix this? many thanks...drv

screenshot:
https://discussions.apple.com/content/attachment/cb3fbac5-e5bc-467f-9b61-2a60e84a84c1



Yes you can easily delete this corrupt plist from your Finder >Go>Go To Folder copy and paste:

 ~/Library/Preferences/com.apple.preferences.softwareupdate.plist 


delete this plist and reboot


1 reply
Question marked as Top-ranking reply

Apr 25, 2020 6:19 AM in response to desirv

desirv wrote:

after much consideration, I gave up my two last remaining 32-bit apps and decided to upgrade to Catalina from Mojave. went through the whole process, but the software update badge still shows in the system preferences. when I check updates, it says up to date. I shut down the laptop twice, restarted, but it's still there. I'm on MacBook Pro 13-inch 2016.

any ideas on how I can fix this? many thanks...drv

screenshot:
https://discussions.apple.com/content/attachment/cb3fbac5-e5bc-467f-9b61-2a60e84a84c1



Yes you can easily delete this corrupt plist from your Finder >Go>Go To Folder copy and paste:

 ~/Library/Preferences/com.apple.preferences.softwareupdate.plist 


delete this plist and reboot


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

software update badge won't go away after update to Catalina 10.15.4

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.