Face ID issue

My Face ID is not working and it says Face ID will be available when the phone cools down

iPhone XR, iOS 13

Posted on Apr 24, 2020 10:21 PM

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Question marked as Top-ranking reply

Posted on Apr 24, 2020 11:15 PM

I am not aware of the ambient temperature in your area --> Keeping iPhone, iPad, and iPod touch within acceptable ...

Low- or high-temperature conditions might cause the device to change its behavior to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. 

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Question marked as Top-ranking reply

Apr 24, 2020 11:15 PM in response to pavithra66

I am not aware of the ambient temperature in your area --> Keeping iPhone, iPad, and iPod touch within acceptable ...

Low- or high-temperature conditions might cause the device to change its behavior to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. 

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Face ID issue

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