Apple ID

Any credit balance must be spent before you can change iTunes Store country.

Apple advises that, if your credit balance is less than the cost of an item on the iTunes Store (including App Store), then you can add a credit card to your account. When buying an item, your remaining store credit will be used up, with the remainder of the purchase price charged to your credit card.

If you do not have a credit card, contact iTunes Store support for assistance:

Contact iTunes Store support

More information:

If you can’t change your iTunes Store country or region - Apple Support

If you have a cents credit balance, you could purchase something of value greater than or equal to the amount of your store credit or try to get Apple Support to zero out your account balance using this link https://getsupport.apple.com/?caller=cups&PGF=PGF63006&category_id=SC0060&symptom_id=23330

To deal with you credit card problem use this link from below: contact Apple Support

See the rules for Changing your Apple ID country or region see https://support.apple.com/en-us/HT201389 See

this heading especially What to do before you change your country or region.

Use this link in the document if you need to View your Apple ID balance https://support.apple.com/en-us/HT202359

If you can't complete any of the steps, can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support.

And you also can contact iTunes worldwide support to get help via text, chat, or phone using this link https://support.apple.com/choose-country-region/itunes. At the bottom of your screen, use Tell us how we can help to select among support options.

Buy an item more expensive than your balance and use a different payment method to pay the excess amount; if you can't do this, ask the iTunes Store staff to zero it.

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