Unable to scroll when viewing a webpage in Safari
When I try to scroll a newspaper in Safari, the page freezes. Have tried most of the fixes recommended, bu still freezing.
MacBook
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When I try to scroll a newspaper in Safari, the page freezes. Have tried most of the fixes recommended, bu still freezing.
MacBook
If you are running an anti-virus, or so-called total protection package, turn it off. If you are using a content blocker extension, disable it in Safari Preferences : Extensions. Quit Safari, and relaunch it with the shift key depressed. Try your site again, and see if proper page scrolling has returned.
The age old spacebar/shift spacebar to advance/retreat a half webpage at a time still works.
If you are running an anti-virus, or so-called total protection package, turn it off. If you are using a content blocker extension, disable it in Safari Preferences : Extensions. Quit Safari, and relaunch it with the shift key depressed. Try your site again, and see if proper page scrolling has returned.
The age old spacebar/shift spacebar to advance/retreat a half webpage at a time still works.
Using a VPN?
Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin.
Etrecheck – System Information.
Web site version if required. https://etrecheck.com
Unable to scroll when viewing a webpage in Safari