i want erase ipad with broken screen and find my ipad is shut off

i cracked my screen on my ipad pro 11", it was still working, I wanted to send it back to Brightstar who I have a warranty with. when i called them about service I had to shut off the find my phone/ipad feature.

the next day i tried to turn it on and only a black screen but working'

i need to erase the content before i can send it back

HELP!

thanks in advance

iPad Pro, iPadOS 13

Posted on Apr 25, 2020 11:23 AM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

i want erase ipad with broken screen and find my ipad is shut off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.