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Qa3ood Author

Level 1

5 points

iPhone xs Max working completely but in a black screen

I have an iPhone xs Max which works completely normal(receives notifications and calls) but in a completely black screen. What could cause this? and how to solve this issue?

iPhone XS Max

Posted on Apr 25, 2020 11:34 AM

Top-ranking reply

ProustGiulio

Level 10

208,680 points

Posted on Apr 25, 2020 11:40 AM

We can't diagnose that kind of issue remotely, sorry.

You can try performing a "forced" restart of your device, using these instructions:--> Force restart iPhone – Apple Support

If the issue still persists, it could be a screen failure. Contact Apple support online, using this link: Get Support

Regards

Giulio

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iPhone xs Max working completely but in a black screen

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