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Activation Lock on my ipad has happened but when I type my id and password (which is correct) "the apple ID cannot be used to unlock this ipad" nobody else is linked to the ipad and when I check in cloud the ipad is not linked to me either so should be fine to log in, any ideas?
If your device is Activation Locked, this help page will provide most of the information that you’ll need:
https://support.apple.com/en-us/HT201365
If you have forgotten your AppleID or associated password, these can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
https://support.apple.com/en-us/HT201354
More information about recovery of your AppleID password:
https://support.apple.com/en-us/HT201487
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
If your device is Activation Locked, this help page will provide most of the information that you’ll need:
https://support.apple.com/en-us/HT201365
If you have forgotten your AppleID or associated password, these can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
https://support.apple.com/en-us/HT201354
More information about recovery of your AppleID password:
https://support.apple.com/en-us/HT201487
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
Is this a new or used iPad? If it's from someone else, it may still be on their iCloud account. Doing some quick research on the error message you reported, I see that a previous owner may need to turn off Find My iPad - to remove it from their account - before you can add it.
Activation Lock
https://support.apple.com/en-us/HT201441
Maybe you could elaborate on "has happened" to add some context. What occurred just before the unit reported this error?
Rob
Supply Apple with its original purchase receipt.
(180490)
It was purchased years ago quite an old ipad to be fair don't think my mum would have it, is that only solution?
Activation Lock Issue
