After I update my iPhone 7 Plus to iOS 13.4.1, I'm having this microphone issues where I cant hear the caller or they cant hear me. And if I wanted to record something, it works fine for few minutes then it will stop working. If hear play the recorded video, the sound is broken. If I hard reboot my iPhone, works fine for like few hours. Is this issue being caused of the bug in the iOS or the hardware ?
iPhone 7 Plus, iOS 13
Howdy Kalavarem,
It’s great to have you in the Apple Support Communities! I gather that you’re having issues with audio quality during calls and when watching recorded video. I’m happy to provide some assistance.
Based on your description of the issue, the steps here are going to be a great place to start: If the microphones on your iPhone aren't working
For the issue of others not being able to hear you during a call, try this: If you hear no sound or distorted sound from your iPhone, iPad or iPod touch speaker
If the issue persist after giving that a try, please reach out here for additional support: Contact Apple Support
I hope you have a great rest of your day!
Microphone Issues in iPhone 7 Plus
