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I get about 2 emails a week from Apple Support, To manage-services@appsupport.com. There is usually an attachment. I do not open it. The body of the letter tells me of a purchase I supposedly made but, when I check all of my accounts, no money has been taken. The support address at the bottom of the page is in Sydney, NSW.
Is this a scam, or phishing or whatever- is this something I should open and pay attention to?
It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.
If you provided your Apple ID and password at the bogus site, change your password immediately.
It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.
If you provided your Apple ID and password at the bogus site, change your password immediately.
I was curious enough to do a search for this "apple pty ltd". Very interesting result:
https://www.bloomberg.com/profile/company/7724432Z:AU
They claim their website is apple.com
And, in this one, they say the place is a subsidiary of Apple:
So, is it or isn't it is the question? Or why are they sending out spam/fake order confirmations if they are legit?
Yes = domain is "appsupport.com" not "apple.com"
See how to report within Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
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"Dear Customer" is the kicker (in addition to the domain "appsupport.com" assuming the OP meant "FROM" instead of "TO")
What is in the BODY of the email is often VERY convincing "looking"
Plus the very confusing “New device” info.
The capital P in please.
Well, i am quite aware of the body of the email scams, but Bloomberg is a reputable site and both they and the other place claim it is a subsidiary of Apple.
But the line at the bottom of the so called email is sort of irrelevant, as all such emails have Apple at the bottom of the letterhead. It certainly doesn’t mean they are from Apple.
Very true.
Thank you! I had a feeling these were phishing expeditions, but wanted to get a second opinion. I will forward this on to reportphishing@apple.com.
You're quite welcome.
Email scams
