Says I’m not enrolled in Apple Upgrade program.

12 months ago I joined the Apple Upgrade Program and I recently went to get the IPhone 11 Pro Max but after putting in my serial number and last 4 of the IMEI number it said I hadn’t registered. I have the receipt that said AppleCare upgrade program. Has anyone else had that problem.

iPhone XS Max

Posted on Apr 25, 2020 8:40 PM

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Posted on Apr 25, 2020 10:16 PM

Applecare + is not an upgrade program.

It's an extended warranty.

https://www.apple.com/support/products/iphone/


No one here can help you if you think you enrolled in the upgrade program.

You need to contact Apple support.


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Says I’m not enrolled in Apple Upgrade program.

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