My iPad turns on to the Apple logo then the screen goes black

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Level 1

5 points

My iPad turns on to the Apple logo then the screen goes black

My iPad has work in awhile it turn on to the Apple logo then the screen goes black I’ve held the home button and it goes to the iTunes plug in logo for resetting it dose anyone know what might be wrong with it

[Re-Titled by Moderator]

iPad, iOS 12

Posted on Apr 25, 2020 11:29 PM

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Answer 1

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Chris Turk

Level 4

1,617 points

Apr 26, 2020 12:15 AM in response to mickayla128

If your iPhone, iPad or iPod touch won't turn on or is frozen

https://support.apple.com/en-gb/HT201412

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Answer 2

Apr 26, 2020 3:02 PM in response to mickayla128

if your iPad indicates that you should connect to iTunes, you’ll need to follow this process:

https://support.apple.com/en-gb/HT203122

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My iPad turns on to the Apple logo then the screen goes black

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