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Moon complication not working series 5 watch

Using solar face on watch series 5 the moon complication does not work. The moon circle is a solid grey circle; I assume it should show the phase of the moon, and when tapping it the nothing happens. Other complications work fine in that position on the face. Also the time of solar midnight and the time remaining until then are shown correctly and charge accordingly so it seems the complication is running but just not showing the image.

brand new series 5 watch

iphone7 iOS 13.4.1

Posted on Apr 26, 2020 1:23 AM

Reply
1 reply

Apr 28, 2020 6:11 AM in response to Delta-G

Hello Delta-G,


Welcome to Apple Support Communities!


I understand that the moon complication on your Apple Watch isn't working correctly because it is only showing a grey circle. I am happy to help you out.


Did you try restarting your watch since you noticed this was happening?

How to restart your Apple Watch


Have you tried unpairing and repairing the watch?

Unpair and erase your Apple Watch


I also want to provide the article about the watch faces and their features.

Apple Watch faces and their features


If you're still experiencing the issue the next step would be to contact Apple Support directly.

Get Support


Let me know if you have any questions.

Have a great day!

Moon complication not working series 5 watch

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