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about FCPX ProChapter 3D News tool

I couldn't solve the problem of disappearance of "A" on my animated screen in this tool. Is there anybody know how I can delete these symbols on the screen? Thanks

MacBook Pro 15", macOS 10.15

Posted on Apr 26, 2020 3:12 AM

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Posted on Apr 27, 2020 5:04 AM

That is a PixelFilms Studio product. They are known for poor customer support. But you'd have to contact them so they can fix their own plugin. It sounds like a demo version, but if you purchased it, you need to contact their customer support directly. I don't see a customer support contact email on their site, but here's what they do offer.

https://store.pixelfilmstudios.com/help/


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Question marked as Top-ranking reply

Apr 27, 2020 5:04 AM in response to Safa_

That is a PixelFilms Studio product. They are known for poor customer support. But you'd have to contact them so they can fix their own plugin. It sounds like a demo version, but if you purchased it, you need to contact their customer support directly. I don't see a customer support contact email on their site, but here's what they do offer.

https://store.pixelfilmstudios.com/help/


about FCPX ProChapter 3D News tool

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