my iPad is stuck in recovery mode with the apple on the screen

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my iPad is stuck in recovery mode with the apple on the screen

I am trying to update of restore my pad because of a forgotten passcode. during the process of updating the pad is frozen with the apple on the screen.

How do I turn it off and start over?

iPad Air, iOS 11

Posted on Apr 26, 2020 9:18 AM

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Answer 1

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LotusPilot

Community+ 2024

Level 10

282,862 points

Apr 26, 2020 9:55 AM in response to 07krh

If iPad isn’t responding, do one of the following:

On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

If your iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

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my iPad is stuck in recovery mode with the apple on the screen

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