hard drives don't work with USB 3.1 hub

I bought a new USB 3.1 hub 7-port to plug in my 5 USB hard drives into my early 2015 Macbook Pro. Only some of the hard drives will mount, and not always not the same drives. The hub is powered up. I'm using all 7 ports. Previously, I had been using a USB 2 4-port powered hub which worked fine.

MacBook Pro 13", macOS 10.15

Posted on Apr 26, 2020 11:19 AM

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Posted on Apr 27, 2020 9:03 AM

Get a hub from a reputable manufacturer. Even some USB hubs from reputable manufacturers are not always that good. See if Plugable (limited selection, but good products) has a USB3 hub, or StarTech, or Anker, or OWC. Make sure the hub supports the UASP protocol since you are using so many drives as that will provide better performance.

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Apr 27, 2020 9:03 AM in response to ihitchhiker42

Get a hub from a reputable manufacturer. Even some USB hubs from reputable manufacturers are not always that good. See if Plugable (limited selection, but good products) has a USB3 hub, or StarTech, or Anker, or OWC. Make sure the hub supports the UASP protocol since you are using so many drives as that will provide better performance.

Apr 26, 2020 11:28 AM in response to ihitchhiker42

If the drives work perfectly when connected directly to your MacBook Pro without the HUB then you will need to get in touch with the manufacturer of the HUB. Since this is a forum for the MacBook Pro no one here can provide you with proper answers for a 3rd party peripheral if the Mac isn't faulty. Perhaps someone else will chime in if they have further advice but you will have to get in touch with the HUB manufacturer.

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hard drives don't work with USB 3.1 hub

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