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Older ipad disabled

Older ipad 2- disabled from too many failed passcode attempts. When I connect to itunes and put in my apple id, it tells me to respond on the ipad, but the ipad won't allow any response- still says 'iPad is Disabled connect to itunes'


Help please!

iPad 2

Posted on Apr 26, 2020 3:06 PM

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Question marked as Best reply

Posted on Apr 26, 2020 3:11 PM

If your iPad indicates that you should connect to iTunes, you’ll need to follow this process:

https://support.apple.com/en-gb/HT203122


Otherwise, if the device is disabled, this is the procedure to follow:

https://support.apple.com/en-gb/HT204306

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Older ipad disabled

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